Help Center/ Troubleshooting
Troubleshooting
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How to Reload SheetXAI in Excel (Stuck, Blank, or Frozen Pane)
If the SheetXAI task pane in Excel goes blank, freezes, or gets stuck, you can reload it in two clicks — no need to close Excel or reinstall the add-in.
Troubleshooting Overview for SheetXAI
Fix SheetXAI issues fast! Troubleshoot menu loading, reauthorization, API keys, formulas, and errors. Get solutions before contacting support and get back to work.
Troubleshooting: Excel Add-in Fails to Initialize (Blank Task Pane)
Fix the SheetXAI Excel add-in when "Show Task Pane" throws an initialization error and leaves the pane blank with no login screen.